PawFlow connects independent pet stores so you never lose a customer to a competitor again — and earn a fee every time you refer one.
When a customer asks for a breed you don't carry, PawFlow lets you find it at a nearby partner store — and earn a referral fee when they buy.
They come in, browse the pups on display, and your staff spends five or ten minutes with them — chatting about the dogs, answering questions about care, temperament, cost. It feels like a sale in the making. Then it comes: "They're gorgeous, but I'm actually looking for a Poodle." Your store carries Labradors. There's nothing you can do. They smile, say thanks, and walk out — buying from a competitor down the road or online. The sale is gone. So is the time your staff just spent.
Open the dashboard, search "Poodle, Sydney inner west." A partner store 12km away has two available — age, price, and breeder details right there.
Enter the customer's name and either their email or mobile number. PawFlow sends them a branded referral directly — an email or SMS with the partner store's details and a tracked link. The receiving store is notified automatically, and the customer knows exactly where to go and why you're sending them there.
When the customer completes the purchase, PawFlow confirms the conversion and triggers an automatic invoice from the receiving store to yours.
No complicated setup. No POS integration required to start. Designed to be used by owners, not IT departments.
Search by breed, species, age, or postcode across all partner stores. Updated by store owners in real time.
Every referral is tracked from send to purchase. Delivered by email or SMS — no printed slips, no guesswork.
When a referral converts, PawFlow automatically generates and sends the invoice between stores. Integrated with Xero.
Track referrals sent, received, and converted. See your earnings at a glance each month.
Start with live animals, then extend to high-demand accessories and specialty supplies — increasing referral frequency.
Built with awareness of state-based animal sale regulations including NSW traceability requirements and VIC's Pet Exchange Register.
One flat monthly fee, no lock-in contract, and every feature included from day one.
We're onboarding founding stores in Sydney, Melbourne, and Brisbane now. Register today and get your first three months free.
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